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Can't find your order information? Don't worry, our customer service team is here to help.
FREQUENTLY ASKED ORDER STATUS QUESTIONS
Where can I find my order number?
Your order number can be found at the top of your order confirmation email or in the subject line.
I can't find my order confirmation.
Order confirmations are sent automatically to the email address you used to checkout. Please don't forget to check your spam folder if you are unable to locate it.
Same Day or Recent Order Note
Recent orders may take up to 2 hours to appear in our order status system.
Alternative Contact Methods
If live chat support is unavailable, you can reach us at info@bashesdc.com or call us at 202-838-3137.
Live Chat + Customer Service Hours
Our live chat support is available Monday to Friday 10am to 5pm and Saturday to Sunday 11am to 2pm EST.
