Effective Date: January 1, 2025

Welcome to BASHES Party Company! These Terms and Conditions ("Terms") govern your access to and use of the BASHES Party Company website (the "Site"), including any content, functionality, and services offered on or through the Site.

By accessing or using the Site, placing an order, or completing a payment, you agree to be bound by these Terms and all policies referenced herein. If you do not agree to these Terms, you may not access or use the Site.

1. Your Account

You are not required to create an account to browse our Site or place an order. However, if you are using a store credit, you will be required to create a BASHES customer account.

• Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify BASHES Party Company immediately of any unauthorized use of your account.

• Account Termination: BASHES Party Company reserves the right to terminate or suspend your account and access to the Site at our sole discretion, including, without limitation, for abusive behavior towards our team, harmful behavior during delivery, installations, events, or pickups, or abusing our store policies (e.g., fraudulent use of offers or credits).

2. Products and Services

BASHES Party Company offers a variety of party decor products, collections, and services, including event services and balloon decor installations.

• Product Descriptions: We strive to display product images and descriptions as accurately as possible. However, due to variations in monitors and and lighting, colors may appear slightly different in person. Any specific disclaimers or usage instructions for individual products will be noted on their respective product pages.

• Pricing: Prices for products and services are displayed on individual product pages. Applicable taxes and shipping fees will be calculated and added at checkout.

• Payment: We accept all major credit cards (Visa, MasterCard, American Express, Discover), Shop Pay, and ACH payments for our corporate partners. All payments are final at the time of order confirmation.

3. Order Placement and Acceptance

• Placing an Order: By placing an order on our Site, you are making an offer to purchase the products and services in your cart.

• Order Confirmation: You will receive an order confirmation email immediately after your order is placed. This email confirms that we have received your order.

• Order Acceptance: Your order is considered accepted by BASHES Party Company when the order is received and payment is confirmed.

4. Delivery and Installation

• General Delivery: We provide general delivery services to all locations within our designated delivery windows, typically as a main location drop-off.

• Setup: Setup services are available by request and are included as part of our custom installation services.

• Installation Policies: Specific installation policies and requirements are detailed on your individual installation invoices.

• Delivery Delays: While we strive for timely delivery, unforeseen circumstances (e.g., traffic, weather) may cause delays. In such cases, our team will directly contact customers regarding any delays and provide updated information. Additional general information regarding potential delivery delays is available in our FAQs.

• Customer Responsibility for Access: We rely on our customers to ensure the delivery and/or installation location is safe and accessible for our team. This includes providing clear pathways, necessary access codes, and ensuring the space is ready for our team upon arrival.

• Our Responsibility for Safety: Our team is responsible for ensuring a safe area during our delivery and installation process.

5. Cancellations, Refunds, and Store Credits

For detailed information regarding our cancellation policy, refund eligibility, and store credit terms, please refer to our dedicated Cancellations and Credits Policy page.

6. Intellectual Property

All content on the BASHES Party Company Site, including but not limited to text, graphics, logos, images, product designs, collections, and original language ("Content"), is the exclusive property of BASHES Party Company and is protected by copyright, trademark, and other intellectual property laws.

• Prohibited Use: You are not permitted to copy, reproduce, modify, distribute, display, perform, or otherwise use any Content or intellectual property from our Site without our express prior written permission. This includes, but is not limited to, our logos, designs, and unique language. We actively protect our intellectual property against unauthorized use.

• Sharing Content: You may share photos of our products online. By sharing photos of our products with us or tagging us in your posts, you grant BASHES Party Company the right to repost or share your content on our social media channels and other promotional materials, with appropriate credit to you where feasible.

• Official Use of Logos: Our logos may only be shared for official circumstances by formal request and with our explicit written consent.

7. User Conduct

You agree to use the Site and our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Abusive behavior towards our team or abuse of our offer codes is strictly prohibited.

8. Disclaimers and Limitation of Liability

• Website and Service Availability: While we strive to ensure our website and services are consistently available and error-free, they are provided on an "as is" and "as available" basis. This means we do not guarantee that the Site will always be uninterrupted, secure, or free of errors, or that all defects will be corrected. We do not make any specific promises or warranties, beyond what is explicitly stated, regarding the accuracy, reliability, or completeness of any content on the Site.

• Limitation of Liability: To the fullest extent permitted by applicable law, BASHES Party Company, its affiliates, directors, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or services; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

• No Third-Party Links/Content: BASHES Party Company does not host or provide third-party links or content on its Site.

9. Indemnification

You agree to defend, indemnify, and hold harmless BASHES Party Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

10. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of Washington D.C., without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Site shall be reported directly to our team for review and reconciliation by emailing Info@BASHESDC.COM. We are committed to resolving customer concerns fairly and efficiently.

11. Changes to Terms

BASHES Party Company reserves the right to update or modify these Terms at any time without prior notice. We will indicate the "Effective Date" at the top of these Terms. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

12. Termination

BASHES Party Company may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: Info@BASHESDC.COM

Last updated: July 16, 2025

The BASHES. Party Company mobile message service (the "Service") is operated by BASHES. Party Company (“BASHES. Party Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to BASHES. Party Company’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of BASHES. Party Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with BASHES. Party Company. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18554254293 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other BASHES. Party Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18554254293 or email info@bashesdc.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.